TERMS: All merchandise are Name Brands and First Quality. We re-inspect all items prior to shipment. Any merchandise received damaged or wrong, we will gladly replace. However, due to the nature of our products all sales are final. Shoes and Boots run true to size. We suggest that if you have a wide foot select the next size up. Shoes & boots come in full sizes and are true to size. Other items match the size chart listed. Please be sure you do not estimate your size. We cannot accept stocking once removed from the packaging. We accept Visa, Master Card, Discover, American Express and Pre- Payment by check or money order . Any questions feel free to call us toll free at 877-886-9500. The order form is printable. Minimum order $45.00. Ordering by phone is available at 877-886-9500.